Frequently asked questions

Add products to your bag, go to checkout, fill in your delivery details and choose cash on delivery or UPI. You get an order number straight away. Then tap "Send on WhatsApp" so we can confirm your order quickly.

Yes. You can pay in cash when your order arrives, or pay in advance by scanning our UPI QR code at checkout.

Type the code in the coupon box in your bag or at checkout and press Apply. The discount shows in your order summary before you place the order.

Yes. Every product page has an "Order on WhatsApp" button, or message us directly. We will confirm the price and delivery with you there.

Delivery costs ₹49 per order and is free on orders over ₹500.

We deliver across India. We confirm your order and share dispatch details on WhatsApp.

Open the Track Order page and enter your order number (it looks like AAH-7K3Q9P) and the phone number you ordered with.

Message us on WhatsApp with your order number and a photo. We will send a replacement or refund that item. See our terms and returns page for details.

Purified cow dung blended with herbal powders, flowers, roots and natural resins. We use no charcoal filler and no chemical accelerant.

Incense sticks burn for about 30 to 40 minutes each, dhoop cones for about 20 to 25 minutes, and samrani cups for about 15 to 20 minutes.

Incense sticks and dhoop cones come 30 to a pack. Samrani cups come 10 to a pack.

Sticks, cones and cups keep their fragrance for 24 months from manufacture when stored closed, in a dry place away from sunlight.

Chandan is the most popular for daily puja. Loban and Guggal suit evening aarti and havan, and Mogra, Rose and Lavender are lovely for living spaces. Our fragrance guide describes all 14.

Yes. Our gift boxes hold a selection of incense, dhoop and puja products in a decorative box, ready to give.

Yes. For Diwali, weddings and corporate gifting we take bulk orders with custom branding and cards. Message us on WhatsApp with the quantity and date you need.